Top-10 Most AI-Exposed Occupations
Data
Per massenkoff-mccrory-labor-market-impacts-2026 Figure 3. Observed exposure measure (see observed-exposure-measure), Q3–Q4 2025 Claude work-context usage:
| Rank | Occupation | Observed exposure | Leading automated task |
|---|---|---|---|
| 1 | Computer programmers | 74.5% | Write, update, and maintain software programs |
| 2 | Customer service representatives | 70.1% | Confer with customers to provide info, take orders, handle complaints |
| 3 | Data entry keyers | 67.1% | Read source documents and enter data into systems |
| 4 | Medical record specialists | 66.7% | Compile, abstract, and code patient data |
| 5 | Market research analysts and marketing specialists | 64.8% | Prepare reports of findings, illustrating data graphically and translating complex findings into written text |
| 6 | Sales representatives, wholesale and manufacturing (except technical and scientific products) | 62.8% | Contact customers to demonstrate products and solicit orders |
| 7 | Financial and investment analysts | 57.2% | Inform investment decisions by analyzing financial information to forecast business, industry, or economic conditions |
| 8 | Software quality assurance analysts and testers | 51.9% | Modify software to correct errors or improve performance |
| 9 | Information security analysts | 48.6% | Perform risk assessments and test data processing security |
| 10 | Computer user support specialists | 46.8% | Answer user inquiries regarding computer software or hardware operation to resolve problems |
Other reference points (same source)
- Zero exposure. 30% of US workers have zero observed exposure — cooks, motorcycle mechanics, lifeguards, bartenders, dishwashers, dressing room attendants.
- Software developers (distinct from “computer programmers”) sit at ~30% exposure but with very high BLS-projected growth — the value-stack-top outlier in ai-exposure-vs-bls-growth.
- Cashiers sit near 10% exposure with sharply negative projected growth (−5 to −7%).
- Customer service reps: highest exposure with negative BLS growth (~−2.5%) — the canonical example of an exposure-growth alignment.
Patterns
- Coding dominates. Three of the top ten (#1 programmers, #8 SQA, #10 support) are software-adjacent. Reinforces middle-layer-defensibility story: Cursor, Windsurf, Copilot are deployed against this exposure.
- Knowledge work is over-represented. Analysts (financial, market research, information security) appear three times; medical and customer-service white-collar roles three times.
- No purely manual labor in the top 10. Lowest exposure cohort is uniformly physical-presence work (food service, repair, hospitality).
- The 50% threshold is meaningful. All ten occupations have observed exposure above 46%. The next tier (accountants, lawyers, registered nurses) sit in the 25–40% range per the radar plot in Figure 2 of the source.
Why this matters to Where Value Lands
- Labor-side anchor for the H2_u-curve-of-value top. The customers of L4–L6 application-layer firms are this list. Cursor’s user base is occupation #1; LangChain/agent platforms are tooled for #5–7 analyst work; Claude API is the substrate for #2 customer service.
- Empirical correlate of exposed-worker-demographics. The top-10 list, weighted by employment, produces the demographic profile in the worker characteristics table.
- Reframes the bear-case incidence. The Acemoglu (2024) prediction emphasised low-education clerical work; this list is dominated by college-educated knowledge work. Software QA and information security in particular are mid-six-figure roles.
Related
- massenkoff-mccrory-labor-market-impacts-2026 — source.
- observed-exposure-measure — measurement methodology.
- exposed-worker-demographics — who these workers are.
- ai-exposure-vs-bls-growth — projected growth for these occupations.
- H2_u-curve-of-value — the value-stack consequence.
- capital-labor-divergence — surplus-distribution story.
- middle-layer-defensibility — what L4–L6 captures by serving these workers.
- ai-young-worker-hiring-slowdown — entry-level cohort in these occupations is the canary signal.